cancel
Showing results for 
Search instead for 
Did you mean: 

Netflix billing

scoty78
Joining in

Why am I being billed for Netflix, even though I have not signed up for this service. 

4 REPLIES 4

Joseph_B
Forum Team
Forum Team

Hey @scoty78,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, can you confirm If this is added to your bill or shows as part of your package on your account?

Joe

My bull is showing that’s it’s been added .which I have not added . I would not need to my partner has a Netflix account through them 

Hi @scoty78 

Thanks for coming back to us.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @scoty78 

Thanks for joining me on PM and allowing me to sort this for you.

Please do pop back to the community should you ever require assistance.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill