on 15-12-2023 16:52
Why am I being billed for Netflix, even though I have not signed up for this service.
on 15-12-2023 19:53
Hey @scoty78,
Welcome back to the Community Forums and thanks for the post.
Sorry to hear you have been having this issue, can you confirm If this is added to your bill or shows as part of your package on your account?
Joe
on 15-12-2023 23:43
My bull is showing that’s it’s been added .which I have not added . I would not need to my partner has a Netflix account through them
on 16-12-2023 08:43
Hi @scoty78
Thanks for coming back to us.
I'll send you a PM now to assist further.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 18-12-2023 11:38
Hi @scoty78
Thanks for joining me on PM and allowing me to sort this for you.
Please do pop back to the community should you ever require assistance.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill