Virgin Media Community

[nbaker]

Hi,

I got in touch with retentions a couple of months ago as I was unhappy with the amount I was paying for my TV package.  I spoke to a very nice lady who closely matched the Sky package I was looking at which included Netflix, I was told that I could have Netflix as part of my deal for no extra charge, but looking back over my last 2-3 bills I have noticed that I have been billed for Netflix.

Could someone look into this for me please?

Many thanks,

Nigel.

[Tom_W1 · Accepted solution]

Hi @nbaker, thanks for your post although I'm sorry to hear of your concerns raised.

I'll need to send you a PM to look into this further, so please expect this shortly and respond when you can!

Many thanks