@Tractorboy
Now not being a VM employee is this all a bit of speculation but let’s run with it.
Virgin Media is a rebranding of two cable providers (Blueyonder and NTL) who merged a couple of years ago. Each of these were a conglomeration of different cable providers bought up over the years. So it is probably not too much of a stretch of the imagination to think that the underlaying IT system tying all of these disparate arrangements together is basically held together with spit, string and a degree of hope!
Now further let us imagine a system where the marketing department comes up with a ‘good idea’ involving an integrated Netflix subscription. They pitch it to senior management, now the technical people object on the grounds that the underlaying infrastructure just can’t cope with it, being, as stated earlier, held together with …..
But, says, senior management, ‘we pay the marketing droids far more than you, so therefore they must be much more intelligent and able! Stop trying to insult us with your ‘facts’ and just get on with it’
So the system gets rolled out and immediately falls flat on its face for some, not all, users - but, frankly who cares about them?
Ah, right OK, now what we need to do is a manual process of adjusting individual user accounts as and when we find them to make it work, there’s only 10,000 users impacted and we’ll allocate, oh, two engineers to do it, let’s see, oh they should be all done in three years!
Now if you are a member of the forum team, who are VM employees, what do you do? Toe the company line and keep your job or admit the truth and start looking for another job?
Anyone want to comment? And seriously do I need to add any sort of /sarcasm /end sarcasm tags to the above?
