Virgin Media Community

[pjcarrig]

Hello 

I have been in my new contract since July and have been unable to activate the netflix subscription that comes with my package - i have reported this several times and been told i would be sent an email and this has never arrived. I have tried to activate in the app, and on several browers. When i click the Activate Netflix button it says @Sorry, something’s gone wrong! We’re having some technical issues. Please try again later."

In the meantime currently paying for netflix sub! Any advice welcome

[Travis_M]

Hi @pjcarrig

Thanks for posting on our community forum and sorry to hear about your Netflix issue

I am going to drop you a private message now to confirm some more details and investigate further, please keep an eye on your inbox for a message from myself.

Regards