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Netflix Activation

Tuning in

I am having the same problems as everyone else trying to activate Netflix.I have set up my email and password but when I log in on my 360 box Netflix takes me through to pay £15.99 plan. Same thing happens if I try to log in online on my laptop.I do not have any Netflix links on My Virgin Media account. It does show Netflix on my current bill'

Any chance of resolving this issue

Thank you.



Forum Team
Forum Team

Hi @ironage12

Welcome back to the community 

Sorry to hear you're having issues with your Netflix. You should have received an activation email, you must set up your account through this link or there is no Netflix tile on your My Virgin Media account. Can you confirm if you have received the email with this link? 

Here to help 🙂
Virgin Media Forums Agent


Yes received the email,thats how I set up my account.I have no tile on My Virgin Media account.



Just checked my account and the tile is there.Was not there earlier! tried to activate but it appears there is a technical error.

I will try later to see if it works

Thanks for the reply


Thanks for the update ironage12,

Please keep us posted with how you get.

Come back to us if your need any further assistance.

Kind regards Jodi.