Menu
Reply
normajeane
  • 1
  • 0
  • 0
Joining in
139 Views
Message 1 of 2
Flag for a moderator

Need to reduce services

Please help trying to make contact via phone - been holding on for 42 minutes.  I need to reduce my services I cannot afford services at current rate.  

0 Kudos
Reply
Natalie_L
  • 2.33K
  • 97
  • 170
Forum Team
Forum Team
62 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Need to reduce services

Hi normajeane, 

 

Welcome to the Community and thank you for getting in touch. 

 

I am sorry to hear you have been experiencing issues when attempting to contact the team.  Our lines are a little busier than usual at the moment. 

 

To make changes to your package, you can speak to our text team on 07533051809. The team are available Monday - Friday 7am - 1ppm and Saturday to Sunday 8am - 8pm. 

 

Thank you 

 

 

Nat