Please help trying to make contact via phone - been holding on for 42 minutes. I need to reduce my services I cannot afford services at current rate.
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Welcome to the Community and thank you for getting in touch.
I am sorry to hear you have been experiencing issues when attempting to contact the team. Our lines are a little busier than usual at the moment.
To make changes to your package, you can speak to our text team on 07533051809. The team are available Monday - Friday 7am - 1ppm and Saturday to Sunday 8am - 8pm.
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