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Need to cancel

Hi, how can I cancel my virgin internet, I've moved out of my house but can't cancel on-line or phone?

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Re: Need to cancel

Hi Lovebirds, 

I'm sorry to hear you're looking at cancelling your account, can I confirm first if you are still within contract? 

This is something important to note as early termination may apply if you are still within your commitment period. 

With regards to contacting the team, you can contact them via the following methods: https://www.virginmedia.com/shop/contactus/make-a-complaint

Alternatively you can text your query to: 07533051809

Hope this helps 


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