Menu
Reply
Highlighted
  • 20
  • 0
  • 3
Tuning in
180 Views
Message 1 of 3
Flag for a moderator

Need to cancel contract under 14 day cool off rule....can someone contact me

Been across in Northern Ireland clearing a house. Thought we would be stuck over there so took out a contract last week with install date 8th April. We have now miraculously returned to our home address so need to cancel the aforementioned contract as the house is now empty.

Found it impossible to get through by phone.

Can somone from Virginmedia PLEASE HELP?

Regards

Chris

0 Kudos
Reply
Highlighted
  • 85
  • 10
  • 20
Forum Team
Forum Team
164 Views
Message 2 of 3
Flag for a moderator

Re: Need to cancel contract under 14 day cool off rule....can someone contact me

Hi.

Have you tried the online web chat?

Here to help! I'm a technician helping out whilst working from home. Find out more


Highlighted
  • 20
  • 0
  • 3
Tuning in
144 Views
Message 3 of 3
Flag for a moderator

Re: Need to cancel contract under 14 day cool off rule....can someone contact me

I managed to talk with Travis via webchat and he informed me the order had been cancelled however I am still waiting for an Email confirmation that was promised.

 

0 Kudos
Reply