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azam6380
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Need help with upgrade services

Hello,

After hours on the phone and literally no resolution, I have found this forum. I hope I am posting in the right place. 

I am currently a Virgin broadband customer, but my TV services are provided by Sky. I am moving to a new house next month and want to consolidate my services with one provider. Either Sky or Virgin.

I want to speak with someone who can help advise me on the best package I can get with Virgin and help me with the upcoming new installation.

How do I speak to someone in a UK call centre, or can someone call me back? It has been such a frustrating process so far. 

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Andruser
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Re: Need help with upgrade services

I can't answer the question you asked, but you might want to include each company's contactability and customer service in the equation, as well as the package and price?  Personally I can't stand Sky as a company, but if they're keen to have your business, and VM are not, there's a message there.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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