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Need help to pay outstanding arrears!!

My quickstart installation was denied because I have 50 pounds worth of arrears on old virgin media accounts...I have contacted virgin today to try and pay this arrears and move forward with getting broadband installed but they informed me all the collections are closed due to the covid-19 crisis...

 

Is there anyway I can pay these arrears online? Can someone from virgin please contact me so I can pay the 50 pounds and get moving forward with my broadband installation. I have just moved into a new flat and would hate to go into lockdown for however many months with no internet...

 

Thank you for any help you guys can offer

 

p.s I am UK based (Scotland)

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