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Need advice on how to remove default account

Pj75
Joining in

Previously with Virgin Media Broadband...closed my account following home move In May 2022 as Virgin wasn't available where I moved to. Final bill was paid but account appeared as a default on my credit file so need advice on how to get this removed. No longer have any account details.

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @Pj75 

You should email creditfileamendments@virginmedia.co.uk who can look into this for you.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Pj75 

You should email creditfileamendments@virginmedia.co.uk who can look into this for you.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Much appreciated!