So had this working for the last 18 months no problem , renegotiated my contract 2nd Oct and received a email from Netflix stating my subscription was cancelled with virgin media and they charged me £16.99 , spoke to VM and they credited it back to me , no problem , come 2nd of Nov while on holiday in the sun, stopped working and to start up £17.99 a month even though i pay a extra top on on my VM contract for the 4k package, called and raised a ticket , last week , Monday had a AI chat and then a colleague who stated they would send me an activation link , still not received
I have done everything on the help sections on the website (which is clear as mud ) but cannot see the link and now really frustrated especially after having no problems over the last contract any help would be appreciated , imagine the 10 hour flight back with out Netflix for my 10 year old........
