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Newuser100
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Myvirgin registrstion

Why can't I verify my account username to view bills. I entered letter into into myvirgin registration. I created a new virgin email address.. Told to sign in which it does  but get message I need to verify my username please check your email. I can't check my email because I cannot login to verify my email.because I cannot verify my username. I couldn't use my original vitgin email address as it said it belonged to another account. I just want my registration verified or deleted so I can start again but after hours on phone I still cannot login to see my bills. It is impossible to speak to a human in this company. 

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Emily_G
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Re: Myvirgin registrstion

Thanks for the post Newuser100 and welcome to our community.

 

I'll pop you over a private message so we can pass security on the account and look into the My Virgin Media information. 

 

Thanks, Emily.

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