Re: My sim plan has been renewed without my consent
Thank you for your post and welcome to the forums.
I'm unsure as to what has happened here, is it possible you could expand a little? In terms of you cancelling the contract, how was this done, was it over the phone? When you advise that it has been renewed, has this been confirmed by the team or was it on email etc?
Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk