Virgin Media Community

[Treble1]

 

 

On my account it shows that Netflix is included in my package but where are my log in details thanks 

[BenMcr]

Virgin Media doesn't tell you your Netflix details. You either use an existing Netflix account or create a new one. How that works depends on which option you have.

For bundle inclusive Netflix you'd follow the email activation link (or follow the My Virgin Media website) to either link an existing Netflix account to your Virgin Media services or to create a new username on the Netflix website and then do the same.

For the full priced 'add to bill' option, you sign up via My Virgin Media or via the Netflix app on the Virgin TV box, or you use an existing Netflix username that doesn't have an active subscription, choose the tier of service and confirm the billing to your Virgin Media bill.

[Treble1]

I don’t have any email activation links it just says included in my package so where do I get the link from ?

[BenMcr]

What happens when you follow the 'Manage Netflix' link?

[Cawsie]

Go to the Netflix app on your virgin box, open it and follow the instructions on screen

[Treble1]

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@BenMcr wrote:
What happens when you follow the 'Manage Netflix' link?

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[Treble1]

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@Cawsie wrote:

Go to the Netflix app on your virgin box, open it and follow the instructions on screen

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Just say join or log in 

[Cawsie]

Mmmm

Try log in see what happens

[Treble1]

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@Cawsie wrote:

Mmmm

Try log in see what happens

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Don’t have any details to log in with as don’t have Netflix personally 

[Cawsie]

If your Netflix is definately included, ring netflix and they'll sort u out. Is there a code on the screen for you to give them?