Menu
Reply
EgoCity
  • 12
  • 0
  • 0
Tuning in
378 Views
Message 1 of 2
Flag for a moderator

My contract is up soon and i want to upgrade my broadband

Hi

 

My contract is up or up soon and i want to upgrade my broadband, i only have broadband but I cant find the option to upgrade via the website, i have noticed you do the m500 in my area for £46 a month and was interested in that but could you tell me if you have the 1000mb in my area and how much that would be please. 

 

Thanks

0 Kudos
Reply
newapollo
  • 5.66K
  • 910
  • 1.33K
Hero
358 Views
Message 2 of 2
Flag for a moderator

Re: My contract is up soon and i want to upgrade my broadband

Hi EgoCity,

The price you quoted is for new customers, the usual price is £62 per month.

It's best if you call in then you can discuss the various options/speeds available, and possibly negotiate a price since your contract is about to, or already has expired. 

You could try the text messaging service.

Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply