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My contract has been changed

jahngir786123
Joining in

Hi my contact was updated ( contract was negotiated because of price rise) on 11 March and I was told that my price will not change for the next remaining 5 months but I’ve been billed higher than my contract.

2 REPLIES 2

John_GS
Forum Team
Forum Team

Morning @jahngir786123 

Thanks for posting and welcome back to the community. 

I am sorry to hear of the contract dispute and I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @jahngir786123 

Thanks for joining me on PM and allowing me to sort this for you 🙂

Do pop back to the community forums if you ever need further help.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill