Virgin Media Community

[kama3c]

Unfortunately i have forgotten the password for my virgin media account.  The email address used to reset my password is now no longer active so i cannot access the password reset link that is sent. I can't change the email address for the reset because i can't log in to My virgin media! Groundhog day!

Is there an email address i can contact to fix?

[Emily_G]

Thanks for the post Kama3c.

We would need to request to have the information of the My Virgin Media login removed for you to register again with an email you have access to.

Have you been able to do this since your post? 

Let us know, Emily.