Hi all, Having been part of the grief of registering for a My Virgin Media account, I think it's only fair I share my secret with you all.
There maybe other ways of doing this, but have just proved this method works. All you need do is: Make sure that the password you set is EXACTLY 10 characters.and that the password starts with a CAPITAL LETTER. eg BobbyG4H7t
Sorry to understand that you were having some issues with setting up your MyVirginMedia. We can advise that it doesn't have to be exactly 10 characters - it can be between 6-10 characters long. It must start with a letter and contain at least 1 number and no special characters.
The password rules are stated when you set up your account
I DID state in my post there may be 'other ways', but after much 'head-scratching', this is what I found to work successfully. I found this answer in another post (don't recall who posted it), it sounded promising, and it worked, so felt obliged to share it with others having the same problem.