*Clicks Forgot Password*
*Enters email address*
*Answer Security Question and enter DOB*
"Oops, something is broken!"
Can ANYONE, anyone at all, PLEASE help me to change my password for this?
Hi Joedafone, thanks for getting in touch.
Sorry to hear yu've encountered this problem when trying to reset your password.
Just to confirm - have you ever accessed the account before? If not you may need to register first, and I understand that may not be made very clear.
If that's not the issue, can you please try another device/browser and let us know if that helps?