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My Virgin Media account stuck in loop

DHey
Joining in

I verified my email address for my My Virgin Media account and followed the link provided. I filled in the form I was redirected to and clicked "Sign In".

I was then sent to a popup telling me I was all done.

Only now when I click "Sign In to My Virgin Media" the website takes me to a blank 'Complete your Profile' section and then back to signup. Rinse and repeat.

1 REPLY 1

Martin_N
Forum Team
Forum Team

Hi DHey,

Thank you for your post and welcome to the community. 

I'm very sorry for any issue you're having in accessing your online account. 

To confirm, have you had a email to verified the registering of the online account?

^Martin