I am not a Virgin customer. I have not signed up to any Virgin phone or broadband account. Yet two days ago I received an email letting me know that I had signed up for phone/BB. This other person is not part of my household and lives in another town. This person is unknown to me. I currently have access to this other persons virgin account number, name, address and part of their bank account details. So far I have received emails regarding their contract, ebilling, Direct Debt confirmation, yodel delivery and a survey.
I have raised a complaint with Virgin but have had no response. Clearly this needs to be resolved quickly.