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My Contract

How do i get Virgin Customer services to actually change my contract as agreed now twice on the phone and now 2 months in paying £20+ more than i should.

Is it easier to just cancel.... its shouldnt be this difficult to stay with a provider!

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Re: My Contract

Hi hibby7062,

 

Thank you for reaching out to us in our community, I am sorry to hear you package wasn't changed when requested.

 

I would like to invite you into a private chat so I can look into this for you, I will send you an invite shortly please click on the purple envelope to accept.

 

Kind regards

 

Paul. 

 

 

 

 

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