Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
164 Views
Message 1 of 2
Flag for a moderator

Moving

I am moving house and virgin media does not cover my area.

I have messaged in the Web chat on my mobile (can't access the chat on pc) but am unable to get a response. Waited an hour so far. 

Is there an email address that I can use? I would rather not call as the move is in very early stages and seems wasteful to clog up the lines on limited service due to covid for something not urgent. 

0 Kudos
Reply
Highlighted
  • 17.26K
  • 1.82K
  • 4.08K
Very Insightful Person
Very Insightful Person
149 Views
Message 2 of 2
Flag for a moderator

Re: Moving

It’s always useful to search a forum before posting to find an answer.

Here is an excellent answer provided by @Katie_WT :

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Cancellation/m-p/4359628#M131185

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks