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Moving house in 4 weeks time

Hi,

I am moving house from London to Stratford-upon-Avon on the 12th June, and would like to transfer my service to the new address. I'm struggling to get through to Virgin via phone, so have tried using the 'Message Us' chat feature online. There has been no reply to this, but I have left all my moving and contact details there.
Is this enough to get the ball rolling and to get an installtion date sorted (I think the current owners use Sky)?

Thanks in advance,

Richard

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Re: Moving house in 4 weeks time

Hello

To start a moving home you need to fill in the webpage at https://www.virginmedia.com/help/moving-home

Regards Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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Re: Moving house in 4 weeks time

Thanks for the reply Mike.

I did follow that link earlier, which led me to the "Message Us" feature where I left all my details. So I guess I just wait to get confirmation from Virgin that they will action my request?

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