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Moving home

. My contract has ended and I am moving home. There is no virgin where I am going,  so need to cancel my subscription and sent the boxes back. I'm finding it impossible to discuss options with you - online chat is not working, I can't get through by phone, the text message service directs me back to the website and My Virgin Media states that making changes to my package is not possible. Pleas advise how best I can get in touch with someone to discuss.

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Very Insightful Person
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Re: Moving home

you need to keep trying. YOu could also write in (n=but that is much slower)

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Moving home

Hi there @Lean5gb

 

You can do this in two ways 🙂 

 

You can pop us a text on 07533051809 or use our Movers chat on our Contact Us page

 

There is no reason as to why our Text teams cannot assist you with this; please do try again. 

 

Cheers 

Katie - Forum Team


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