Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
79 Views
Message 1 of 4
Flag for a moderator

Moving VM cable

Hi,

I need to move my VM cable along the wall to reach the tv. How do I get in contact with VM to do this ? The automated message said their call centres are closed. Cheers 

0 Kudos
Reply
Highlighted
  • 31.36K
  • 1.63K
  • 5.48K
Very Insightful Person
Very Insightful Person
77 Views
Message 2 of 4
Flag for a moderator

Re: Moving VM cable

staff here can arrange this. It can take them about a week to reply.
The cost for this work will be £99

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
71 Views
Message 3 of 4
Flag for a moderator

Re: Moving VM cable

Thank you
when you say they can reply, will they see this post or should i post somewhere else ? Cheers 

0 Kudos
Reply
Highlighted
  • 4.44K
  • 264
  • 471
Forum Team
Forum Team
66 Views
Message 4 of 4
Flag for a moderator

Re: Moving VM cable

Hi Hdavies,

 

Thank you for reaching out to us in our community and welcome, we are able to arrange for a relocation of your equipment which would require a technician and would be £99 which would go on the following bill.

 

I will be more than happy to help, so I can access your account I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul.