I am moving house and due to move out of my old house ASAP like in a month's time once I give my one months notice (of course) to my landlord.
Anyways.............. I know this is'nt going to be easy or hesitate to say might not be but I have tried the 0345 454 1111 number on http://www.virginmedia/contact >>> 'moving home' - - 'services no longer required' option. I appear to be caught in a loop.
I know it easy to sign up but how hard is it to leave ? which number do I call? How can I expedite the process just by speaking to someone. I am paying money for a service in a property I am no longer resident in and have now moved out of. Thanks.
I figured asking this on the forum would expedite the process. My new property is not covered by VM so that makes the decision easy.....i.e to leave. I already have internet supplied here from BT ( it is a family home so there is no urgent need to have an additional line for example)
Please Help !!! THANK YOU !!!!
P.S I think they got about 3 years out of me over two properties that were already supplied or in a servcieable area etc. I was 6 months at the first property and 2 yrs 4 months at the second property both supplied by VM, thanks who I have no issue with or the line. The first contract rolled over into the second property and the minimum term reset which has now expired so I don't owe them any early disconnection fee.
Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. This is the option I suggest you go for, you'll probably get a callback in a day or two. Make sure your check under My Profile, My Preferences in MyVirginMedia, and that it's set to receive marketing, you can always turn it off again ( just in case that prevents you receiving calls from the move home team)
You can also call 150 from your Virgin landline, or 0345 454 1111, options 1,1 and 4 (moving home) butbest to call at 8am to avoid call queues
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali