I am due to have my new services installed on 02.04.20 at my new address but the ground engineers called yesterday saying there is a block on the pipework that needs sorting first, have tried calling CS but no joy & there home movers team call centre is shut so need to stop the other guys coming out as don't want to be charged for a wasted journey. Has anyone any suggestions???
Hi Andy, I still have my services at my old address, just that VM came out yesterday to do ground work but because pipework is blocked couldn't. but can't get hold of anyone in VM CS/Moving team as your either on hold & moving team dept is closed, not bothered about the money just don't want them charging me.