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dave5-5
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Moving Home - Can't Reach Virgin Media Staff!

Been trying to get through to Virgin Media about moving house for the last 3 days. Had the online chat on since 8am this morning and no one seems to be there! Is it working? Also tried it yesterday and Monday for 2 hour stints!!

 

Tried calling, but there's an hour wait there as well... How can I contact you Virgin Media? Do I need to cancel and go elsewhere rather than keep my package when I move?

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Corey_C
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Re: Moving Home - Can't Reach Virgin Media Staff!

Thanks for your post and for reaching out to the Community Forums, dave5-5,

 

Apologies for the delayed response, our records shows that it has already been addressed over the phone. We're here if they need any further support

 

Cheers,

Corey C

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