Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
150 Views
Message 1 of 4
Flag for a moderator

Move old email accounts from previous account to new account

I recently re-joined Virgin and I want to keep the email addresses from last time I was with them.

There was no standard help for doing this so I hope someone from Virgin can help.

0 Kudos
Reply
Highlighted
  • 3.9K
  • 703
  • 1.01K
Very Insightful Person
Very Insightful Person
114 Views
Message 2 of 4
Flag for a moderator

Re: Move old email accounts from previous account to new account

Hello

When was the old account closed ?

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
103 Views
Message 3 of 4
Flag for a moderator

Re: Move old email accounts from previous account to new account

My last bill was 03/03/2017

0 Kudos
Reply
Highlighted
  • 3.9K
  • 703
  • 1.01K
Very Insightful Person
Very Insightful Person
101 Views
Message 4 of 4
Flag for a moderator

Re: Move old email accounts from previous account to new account

Hello

Just to make you aware that the transfer of accounts will only happen if the email address is active and any email  addresses will replace all email addresses on the current account, you can either call in on 150, use the text service 07533051809 or alternative wait for a VM forum staff member to pick up the post all of the options may take a while as the VM team are quite busy.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply