Reviving this thread rather than starting a new one.
This usage statement is absolutely incorrect. Apparently I am in the top 20% of all customers for watching sports.
I do not watch sports, and I even turn off the sports reports on news broadcasts.
I apparently now use my phone for quite a bit of non-international calls, too. The only person I call on my landline does not live in the UK.
How is this information gathered, and is there any way to see the actual usage, as I am not the downloading sports fan the usage statement thinks I am.