Virgin Media Community

[IvyCastle]

Any idea where I find the usage statement in my account. Is it under a particular heading  etc? Thanks

[vwillcox · Accepted solution]

I'll copy my post from the post below yours:

https://www.virginmedia.com/myusage

Best Regards,

Me

[prolecata]

Possibly like you I just got an email from VM saying checkout out your monthly usage statement with a link. The link takes you to a page that does not have your monthly usage statement. After searching in my account for some while I could not find my monthly usage statement. 
I see the first reply to this thread question takes you to the correct page.

[IvyCastle]

Thanks, although come on Virgin media, leaders in Communications but can't communicate to its users. Plus the usage statement very poor, tells you very little.

[Zach_R]

Hi @IvyCastle,

Thank you for your posts and welcome to our community forums. We're here to help.

I am really sorry to hear that you're not a fan of the usage statement. We'll take your feedback on board.

If there's anything further that we can assist you with, please do let us know.

Thanks,