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Money being taken early.

Virgin Media/Mobile regularly take money from my bank account several days early. When on the billing agreement it should always be the 13th of every month. May I ask why your automated service isn’t complying with what should be happening? Money should leave my account on the date that’s written in black and white. 

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Re: Money being taken early.

it says on or around the xx day on all my BB bills

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Re: Money being taken early.

Says on or after xx day, not before. 

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Re: Money being taken early.

in that case, contact your bank as it will be covered under the DD garantee and they can refund the charge and any fees

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