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Missing external box cover

Cover disappeared during high winds. Wiring now exposed to weather damage. How do I arrange replacement ?

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Re: Missing external box cover

Hi there my name is Pawan Paul I am a virgin media technician

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.

 

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Missing external box cover

Hi there my name is Chris Bithell I am a virgin media technician

Ive booked in for a technician to replace that for you on thursday for you.

 

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Missing external box cover

Hi there. No sign of technician to date.

 

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Re: Missing external box cover

I am so sorry about this @AlanFroud

 

From locating your account from the information we have from your Forum information, I can't see that a technician was booked; I can only apologise. 

 

What I'll do is pop you a Private Message so we can go through security and get someone out to assist you. 

Look out for the Purple Envelope and pop me a reply when you can. 

 

Cheers

Katie - Forum Team


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Re: Missing external box cover

Hi there @AlanFroud

 

Thanks for your private messages - hope that the technician arrives this time; if you have any issues or need further assistance, please do not hesitate to get back in touch. 

 

I have also updated your email and memorable word as requested. 

 

Hope you have a good weekend. 

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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