Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
316 Views
Message 1 of 2
Flag for a moderator

Missing account number

Hi,

I cannot find my account number. I don't have my welcome pack and my email address changed a long time ago so I can't see e bills. Could virgin send a letter to my address with my account number on? 

Many thanks

0 Kudos
Reply
Highlighted
  • 6.27K
  • 402
  • 399
Forum Team
Forum Team
299 Views
Message 2 of 2
Flag for a moderator

Re: Missing account number

Hi Tonysm, 

Thanks for your post and welcome to our community. 

Sorry to hear you've not been given your account number, I can appreciate you're keen to get it. 

I would advise giving us a call on 150/0345 454 1111 where the team can update your email address as well as send you a bill to provide you with the account number. 

If you have any trouble doing this let us know and we'll see what we can from here. 

 

Emma_C - Forum Team
0 Kudos
Reply