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Missing PS Plus

Hi,

I recently purchased a bundle from Virgin Media which included a reward of a PlayStation - Fortnite bundle and PS Plus 12 months subscription.

The PlayStation arrived without any issues. However there was nothing for PS plus. I have tried calling support and opening a live chat just to be transferred all over the place with no clear answer still.

I can now see from many users on the forum they are facing the same issue, anyone have any suggestions on who the right department is to speak to? 

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Re: Missing PS Plus

Hi there Dgahan thanks for posting.

 

I am really sorry you've had issues with PS Plus.  I would like to help you with this.  To do this I am going to send you a private message.  Please keep an eye out for the purple envelope in the top right of your screen.

 

I look forward to helping you.

 

Regards


Lee_R

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