Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
328 Views
Message 1 of 2
Flag for a moderator

Missed outbound retention call

Hi

I missed the outbound retention call after cancelling my virgin service. Anyway to get them to call back ?

Thanks

0 Kudos
Reply
Highlighted
  • 2.93K
  • 459
  • 1.13K
Very Insightful Person
Very Insightful Person
323 Views
Message 2 of 2
Flag for a moderator

Re: Missed outbound retention call

Sadly, no.   There;s no easy way of staying this, but that was your only chance, and now  you've missed it, you're going to be cast into the dark slowness of Openreach. 

Or, alternatively you've just blown the gaff, and Retentions now know you don't really want to leave.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks