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Missed direct debit payment

Wey_to_west
Joining in

Hi so I had an email saying my direct debit didn't go through, so I paid my bill via bank transfer

But today I got an email asking for my bill to be paid again and I'm not sure why

I've already paid this month's bill through bank transfer and I don't know if the payment via direct debit is going to come out again

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Wey_to_west,

Thanks for posting and welcome to our community 🙂

Sorry for any confusion regarding the billing, so I can confirm things for you I've popped you over a private message.

Alex_Rm