Memorable word

[Faderera2610]

I cant find telephone security details on my app. I cant remember my memorable word

[goslow]

Option to reset explained by newapollo at message #2 below

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Cancellation/m-p/5223354

[Carley_S]

Hi @Faderera2610 

Welcome back to the community forums 

Sorry to hear you've not been able to find the telephone security details on your app. 

Please let us know if the link to the steps that was kindly provided by @goslow has helped you to locate this information. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).