Virgin Media Community

[JackWB]

I am unable to log into an online account.

When i attempt to set one up as I have not logged in prior it states that my email is not acceptable despite it fits all of the specifications.

Is there anyway that someone can please help me set up an online account to assess my system.

Thanks

[Tom_W1]

Hi @JackWB thanks for your post although I'm sorry to hear of your concerns.

Please allow me to send you a PM to look into this and discuss this further - kindly expect this to arrive shortly and respond when you can!

Many thanks

[Tom_W1]

Hi @JackWB thanks a lot for your PM confirming everything's sorted now.

Just replying publicly for the benefits of all in this thread.

Please don't hesitate to let us know if you ever need further help in the future!

Many thanks