Virgin Media Community

[Bigbaloo999]

 what does this mean please # 

[Zoie_P · Accepted solution]

Hi Bigbaloo999,

Thanks for your post 🙂
I which part of the bill are you referring to ?

thanks

Zoie

[Bigbaloo999]

 no date just ## what does this mean? 

[Zoie_P]

Ahh I see where it says end date it has the "##" it could be a typo, are you able to log into your my virgin media account and see if your end date shows there you can access it here

Thanks,

Zoie 

[Bigbaloo999]

Still saying the same on my bill this month 

## ? 

 

[Megan_L]

Hi Bigbaloo999,

Thanks for using the forums to get this issue looked into, I am sorry for the confusion this must be causing but I can assure you its nothing to worry about.

I'm not sure why it is showing as ## but it just means your promotional offer will run up until your contract end date 🙂

Thanks,

Megan_L