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Bigbaloo999
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Meaning ? #

Screenshot_20210124-115140_Chrome.jpg

 what does this mean please # 

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Zoie_P
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Re: Meaning ? #

Hi Bigbaloo999,

Thanks for your post 🙂
I which part of the bill are you referring to ?

thanks

Zoie

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Bigbaloo999
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Re: Meaning ? ##

20210127_125310.jpg

 no date just ## what does this mean? 

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Zoie_P
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Re: Meaning ? ##

Ahh I see where it says end date it has the "##" it could be a typo, are you able to log into your my virgin media account and see if your end date shows there you can access it here

Thanks,

Zoie 

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Bigbaloo999
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Re: Meaning ? ##

Still saying the same on my bill this month 

## ? 

Screenshot_20210209-124216_Chrome.jpg

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Megan_L
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Re: Meaning ? ##

Hi Bigbaloo999,

Thanks for using the forums to get this issue looked into, I am sorry for the confusion this must be causing but I can assure you its nothing to worry about.

I'm not sure why it is showing as ## but it just means your promotional offer will run up until your contract end date 🙂

Thanks,

Megan_L

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