cancel
Showing results for 
Search instead for 
Did you mean: 

Maxit TV missing channel after Upgrade to Big Package

maddie3
Tuning in

Last month I upgraded my package to faster broadband and Maxit TV package. All of the benefits have been provided (thank you) with one exception - no Smithsonian HD. One of the reasons I moved to a bigger package was because the standard Smithsonian channel disappeared  from my previuos cheaper TV package. I notice Smithsonian HD is still listed on VM's various web outlets as being included in Maxit/Big package - but not for me. Why?

2 REPLIES 2

Roger_Gooner
Alessandro Volta

The TV channel is no more but there is a YouTube channel.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

Hi @maddie3 

Welcome back to our community forums and sorry to hear you have lost the Smithsonian channel. As mentioned by @Roger_Gooner The channel does not exist anymore. You can see the full channel guide here https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs