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Marketing calls.

JeepSwensonfan
On our wavelength

Hi.

I keep getting calls from virgin media, 08000521521. I am fed up with them, even though I don't have the contact me checked under marketing preferences on my account. 

 

They can either stop ringing me, or I will seek legal action, as this is tantamount to harassment. I have blocked the number on my mobile, but get silent voicemail messages that are just no sound.

 

At the end of my contract, I will be getting rid and going with someone else. 

3 REPLIES 3

Kath_F
Forum Team
Forum Team

Hi JeepSwensonfan, 

Thanks for taking the time to post on our Community. We're sorry to hear you're having an issue with marketing calls. 

This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Kath_F
Forum Team
Forum Team

Hi JeepSwensonfan, 

Thanks for sticking with me via private message. I'm glad we were able to help get things sorted for you. 

If you have any further issues, pop back and let us know. 

Many thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Hi.

Thank you for all your help. As of 2 days now, I haven't received any marketing calls.