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Loyalty Dis

Despite still being an extremely loyal customer, my discount rewards for this are being removed for reasons I just do not understand???

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Re: Loyalty Dis

Have you log into your my virgin media & checked your bill(s)? Click on your latest bill, then click on package, then looked at the promotional offer(s)? If you have any loyalty discounts it will show there & state when they come to an end.

I don't know of anyone with a permanent loyalty discount. Mine was only for 18 months after negotiating a deal with them, each bill stated the expiry date of the discount.

You can always phone them up & renegotiate a deal & ask for another discount though don't expect them to hand you a discount for nothing.

 

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Re: Loyalty Dis

......don't expect them to hand you a discount for nothing......

No, I suppose a loyalty discount for being a loyal customer is really too much to ask, after all.

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