My bill has now gone to £83 a month......think a year ago this was down at £50!!
I’ve tried the text service which then puts me onto the retentions but I have been cut off twice now after ages on the phone!!!
There are are no offers on the web page for existing customers so finding it nearly impossible to change without leaving. I have a good offer from Sky but would prefer to stay with Virgin as have been with them for years but they are making it nearly impossible to do anything!!
Can somebody help as I’m at my wits end trying to sort and now just feel like cancelling altogether!!
A new customer can have a deal but a loyal is discounted.....how can that be fair!!!