Virgin Media Community

[aotoole]

There is a cable lifting out of the pavement at 55 Broom Park Teddington, TW11 9RS.   I reported it to BT first and they sent an engineer within an hour who confirmed it is a Virgin cable. Can someone from Virgin please get onto this to make is safe - it is a trip hazard to the residents and people on the street. 

[spgray]

if it's on the public highway and is an immediate health and safety issue then it needs to be reported to the council who will do what is required to make it safe before a permanent repair is carried out.

[Zak_M]

Good afternoon @aotoole 

Welcome to the forums and thank you for taking the time to post. 

Thank you for taking the time to post. I am able to raise this with our team, please can you provide some photos so that I am able to show them? 

Kind regards,

Zak_M

[aotoole]

Thanks Zak

That would be really helpful - please see below

[Zak_M]

Thank you for providing me with the picture, 

I have raised this with out team.  

Kind regards,

Zak_M