Hi, I'm trying to sign in to Virgin Media to check my account details and am just been sent round and round in circles. I forgot my password, tried to reset password, I don't know what the answer to the security question is. The 'Forgotten security question' link just sends an email to reset your password. Back to square one, over and over and over again! How is this so difficult to do on this website. Most other reset passwords are pretty straightforward! Other than spending hours trying to access someone over the phone, are there any secret tricks to this?
Thanks in advance!