I have moved. Virgin now installed at new address. Why am I getting forwarded mail from to my previous address? How do I sort this when I cannot speak to a person?
Thanks for your post and welcome to our community.
I am sorry to hear that you're having some issues with letters sent to the wrong address.
Can you expand a little, was the letter regarding the previous or new account?
Let us know and we'll see how we can assist further.