Thankyou for your response Andruser , but I am still shielding and am reluctant to leave the house even though I have had my first inoculation. I suppose I will have to put up with the gouging until things are easier and contact is restored although I am irritated that this increase wipes out my pension uplift for this year
Yep, I understand that. Do you have a support bubble arrangement with somebody who could post the letter for you?
The other thing is keep trying on the phone, but try times like 8 am tomorrow or Sunday (or as soon as their call centres open on those days)? Because most of us aren't quite as keen to leap out of bed on the weekend, wait times can be a lot shorter, sometimes there's no waiting.
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