How do i leave Virgin without having to answer millions of questions , the service is awful and has been OFF for the last two days with no explanation whatsoever, I dont want to do any tests , i dont want to reboot my router and i dont want to book an engineer ( cant anyway ) How do i leave without having to pay as the service is bad and not MY fault
Other than Shafreya on here , no. I just want to leave - ive had enough of poor service, it was off again last week for three days and no explanation as to why. Download speeds are just ridiculous and no where near what i was promised .. im on the 100 mbps package but usually i only get between 10 and 25 mbps..
Do you by any change have the address I need to send the letter too.
I'm in the same boat as the original person. I'm on hold as I type this and I'm sure this call is going to cost me the price of a small country. I'm about to hang up after a hour on the line listing to ever god damn song they have on their system. Why can't I just use the freaking online web account page to also leave virgin. Oh no, that would be too easy.
So I would be very grateful for that address please. Seem snail mail is the only way I'm going to succeed in leaving Virgin.
Hi mate. I havent got an address to send to yet, i just keep getting fobbed off as if the faults with the broadband are all mine, well theyre not. All i wanted to do was leave and not get charged for leaving as the faults were not mine